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Refund and Cancellation Policy
At Jevans Foundation ("we," "us," or "our"), we strive to be transparent and fair in our dealings with donors and supporters. This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations related to donations made through our website jevansfoundation.org (the "Site").
1. Donations
General Policy: All donations made through our Site are considered final and non-refundable. We encourage you to review your donation details carefully before completing the transaction.
2. Cancellation of Recurring Donations
please contact us for any cancellations of recurring donations
3. Refunds
Eligibility for Refunds: Refunds may be issued at our discretion under exceptional circumstances, such as duplicate charges or technical errors. To request a refund, please contact us within 30 days of the donation date, providing details of the transaction and the reason for the refund request.
Refund Request Procedure: To request a refund, please email us at contact@jevansfoundation.org with the subject line “Refund Request,” and include the following information:
Your full name
Email address associated with the donation
Transaction ID or donation receipt number
Reason for the refund request
4. Processing of Refunds
Review Process: All refund requests will be reviewed on a case-by-case basis. We will notify you via email once your request has been reviewed and processed. Refunds, if approved, will be issued to the original payment method used for the donation.
5. Chargebacks
Dispute Resolution: If you initiate a chargeback through your credit card company or bank, we will work to resolve the issue directly with you. We encourage you to contact us before initiating a chargeback to allow us the opportunity to address your concerns.
We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns regarding this Refund and Cancellation Policy, please contact us at:
Jevans Foundation
Email: contact@jevansfoundation.org
Address: 79 Foxwood Drive Jericho NY 111573
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